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Reviews

Star Rating:

***** Ludwig Family Plumbing is rated 5.0 out of 5 stars, based on 46 reviews!

  • *****

    Superb customer service. Highly recommended.

  • *****

    Had my bathroom completely remodeled. The workers were friendly, clean and hard working. The did a wonderful job of customizing the whole job to create a dream modern bathroom

  • *****

    In my 40 years on earth, I have used 4 or 5 different plumbers with unimpressive results in most cases.

    It all changed this past weekend when water fell from the sky, the basement flooded, and I once again had to begrudgingly hire a plumber.

    I found and called Ludwig Family Plumbing. Chris came a few hours later, replaced the pump with impressive skill and a super friendly attitude. I don't know if he really loved every moment of toiling away in our musty basement, but if he didn't, he sure didn't let on.

    It may be a premature celebration, but I think we've found the one.

  • *****

    My family loves Chris, the owner. I called him will I was on vacation to take care of my elderly parents plumbing issues and he went above and beyond. He took the time to answer my call and then took care of the issue as soon as he was able. His rates are more than reasonable and he is the most honest plumber I have ever met.
    I would recommend him to anyone.

  • *****

    My grandparents, parents, and my husband and I have all used Ludwig Family Plumbing and been very happy! Chris installed a hard water line for us, did a great job, and price was very reasonable. We will definitely be using them again in the future!

  • *****

    Very good service,professional easy to talk to like family, I will use Chris again and refer him to all my friends

  • *****

    We've had Chris work at our house a couple times. Once for a sudden mishap with outdated plumbing and more recently we had a weekend emergency in the kitchen! He came out immediately for both jobs and quickly fixed our problems. He's fast, friendly and very professional. Super nice guy! Prompt and knowledgeable :) oh, and great pricing!

  • *****

    Chris is GREAT!! He came the same day after he had worked many hours and fixed our issue quickly and professionally, I recommend him highly!

  • *****

    Chris is a pro. He knows what to do, and hell do it right the first time. He has done several plumbing jobs for us from replacing a faucet to relocating a drain in the basement (jackhammers and concrete), and a bunch in between. He always makes me feel as if my jobs are important no matter how big or small, and he finds ways to flex his schedule to get to our jobs ASAP. There is no nonsense with Chris. He quotes the job, and that is what you pay, barring any huge surprise when he is in the wall or floor or yard of course (and that certainly can happen in plumbing). However, even then he will give you the full run down on what he expects to find. He has accommodated my crazy schedule, and his pricing is very fair and competitive. We have found our plumber!

  • *****

    Chris responded immediately to our call, which was on the weekend. He completed the work on schedule and his price was great! We would recommend Chris, and will use him for future plumbing needs!

  • *****

    I was referred to Chris by a friend. I called him and explained my drippy tub faucet, situation this afternoon. He showed up the same day and fixed the problem promptly. He was professional, knows his trade, warrented his work and reasonably priced. Thank you Chris.

  • *****

    Great experience. He arrived at my house after what I am sure was already a long day for him. He did the work at a fair price! Would recommend them to anyone!

  • *****

    I HIGHLY recommend Ludwig Family Plumbing. Quick response time, professional service, affordable and competitive pricing AND an all around truly nice human being. If there were ten star ratings I would have gladly clicked on that! Nice to know companies like this still exist!

  • *****

    I had an emergency need to repair a failed water heater. Chris was extremely accommodating and was able to fit me in on the same day to check out the situation. When he confirmed that the heater needed replacement, he provided his recommendation, but explained my options. I ultimately went with his recommendation. When doing the work, the job required more labor, parts, and time than originally expected. Chris stayed late and took care of the job. Very responsive, professional, honest and reasonable. I would highly recommend Ludwig Family Plumbing and will use them any time I need plumbing work in the future.

  • *****

    We needed a gas line moved in our kitchen. Chris was able to give us a quote and complete the job right away! His price was fair and his service was great. He was very knowledgeable and friendly. He even patched a hole in our floor from an exhaust pipe we recently removed. We will use Chris again for any of our plumbing needs. Thanks Chris!

  • *****

    I had a leak from my water softener when I was trying to put a new softener in myself and had to turn the water off in the whole house. My call was answered by Chris immediately even though he was ready to leave his home for the day. He would have come right over but I told him it could wait till Sunday if he could do that. He came Sunday Morning and fixed my leak and installed my softener. Chris was very reasonable in what he charged and was very friendly and polite. I highly recommend him and will definitely use him in the future.

  • *****

    My kitchen sink was backed up, I called about five different plumbers, and Chris was the only one who returned my call, so guess who I went with. Chris did a great job and cleaned the drainpipes all the way to the street sewer system. I have called Chris for other issues and received the same service. Follow through, responsiveness, and professionalism are important to me and thats why I will continue to use Ludwig Family Plumbing.

  • *****

    We are so lucky to have found Chris Ludwig. We had multiple leaks coming from our kitchen ceiling, and were at our wits end. Chris came out right away and was able to find and fix the problem. He was also able to make some repairs that would ensure the problem would not reoccur. Chris is very knowledgeable, down to earth and a genuine nice guy, We also had a leaking hot water tank that he was able to come back and replace even with his hectic holiday work schedule. The price Chris charged us for these jobs was very reasonable by any standard.We have found a plumber for life ! We will definitely refer him to family and friends.

  • *****

    Chris is very professional. Quick responses, clean fast and efficient work at a very reasonable price. He knows his craft.

  • *****

    My overall experience with Ludwig was fantastic! Chris came over to my house extremely last minute, when our basement, and the carpet was drenched with water due to freezing pipes. Not only did Chris do an exceptional job taking the time to evaluate the issue inside and out, but he took the time discussing the problem with us. Chris didnt seem to be bothered by the fact that it was 9 pm and freezing outside. He still went out to evaluate what damage was potentially outside of our home, and gave us a summary of the problem within minutes! Not to mention, he was extremely trustworthy, honest, and one-hundred percent reasonable! Would highly recommend hiring this company to fulfill your plumbing needs!

  • *****

    Chris and Nick are outstanding. They replaced my outside spicket and installed an indoor shut-off valve for outside water in anticipation of next winter's freezing weather. This is the only plumber you'll need in your contacts. Excellent workmanship and service.

  • *****

    Chris is a life saver! Ive never had to deal with a flooded basement and had no idea where to turn! He came out to my house same day I contacted him after he already worked his regular work day! It ended up being a minor fix and didnt cost me an arm or a leg! If you are in need of a plumber, Ludwig Family Plumbing should always be your first go-to!

  • *****

    Same day service, quick and professional, I would highly recommend Ludwig Family Plumbing. Best plumber I've ever used!

  • *****

    Chris did a fantastic job! A++ communication. Very reasonable price. I would highly Recommend Ludwig Family Plumbing!!! Chris is Professional, very knowledgeable, and provides excellent service! A job well done!! Thank you Chris!

  • *****

    On a Saturday afternoon I discovered water dripping down from my ceiling. I called Chris and he was literally at my house within 20 min! Fixed the clogged drain in laundry room and gave some advice on my hot water heater. I trusted what he had to say and I'll definitely keep his card and recommend him to anyine!!

  • *****

    We had to bother Chris at 830 on a Friday night when we were panicked because the handle had completely broken off from our tub. There was water shooting out of where the cartridge connected to the pipes and we were concerned we were create a bigger problem fixing it ourselves. He was awesome and came out bright and early in the AM to fit us into his already crazy day and we couldn't be more grateful. After 30 mins he had everything changed out and the new handle installed. It's awesome to have someone reliable and professional so close by. Will definitely be using his services in the future and would recommend him to anyone!! Thanks again!!

  • *****

    Chris was fantastic! Root caused the problem in a few minutes and had it fixed a few minutes after that! Highly recommend!

  • *****

    Cannot recommend highly enough!!!

    Chris was awesome! We had a burst pipe at 11:30 pm on the Friday before Christmas. We have 3 small children and are also hosting a family Christmas. We have a home warranty - Sears would not help us until Monday with their authorized reps. We could not get most plumbers to answer our calls, let alone get us on a long schedule for emergency Saturday service. I called Chris and within 90 mins he had come to our house, fixed the issue, and provided expert tips above & beyond our existing issues. All at an amazing price! We will be using Ludwig for every plumbing issue we ever have!

  • *****

    Very positive experience! Had an emergency situation with the water softener late at night and Chris took care of the problem quickly. Overall, Chris was very knowledgeable, professional and efficient and went out of his way to to make the process as easy as possible. I would definitely recommend!

  • *****

    Would highly recommend. Chris disconnected and capped a gas line in my house on short notice. Great work, professional.

  • *****

    First time use Ludwig Family Service and very pleased with Chris service. Fixed my kitchen sink leak in two minutes. I would definitely recommend him for plumbing job.

  • *****

    09-30-2020 (Non Emergency Service)
    Ludwig Family plumbing repaired a toilet tank leak and replaced 2 tub spouts. Made an appointment yesterday evening and stopped by this morning. Awesome customer service and very reasonably priced! Thank you!

  • *****

    I relocated to IL, and in our new house the dryer unit was for gas hook up. Yikes! Never dealt with gas prior. I googled how to DIY gas dryer hook ups; watched a few YouTube videos and headed to HomeDepot. I was clearly struggling in the installation kit aisle when Chris jumped in with a few pointers. It didnt take long to realize I needed a professional. To say the least, Chris and his coworker (sorry I didnt catch your name!) were a GodSend! Literally came over same day in Aurora after their current job was completed. Honest, punctual, reliable...if you need plumbing work (or gas hook ups :D ) CALL LUDWIG PLUMBING - youll be happy with their work.

  • *****

    09-30-2020 (Non Emergency Service)
    Ludwig Family plumbing repaired a toilet tank leak and replaced 2 tub spouts. Made an appointment yesterday evening and stopped by this morning. Awesome customer service and very reasonable pricing! Thank you!

  • *****

    Outstanding Customer Service. We had a deadline to get a backflow report to the city and Chris did it for us in 1 day!!! 5 Star Service.

    Plaza Lake in the Hills LLC

  • *****

    Chris was outstanding! He answered the phone right away and found time to come to our home to assess our leaky basement situation quickly. The problem was resolved right away. He was courteous, competent and reasonably priced. We highly recommend Ludwig Family Plumbing.

  • *****

    Chris is a life saver! I’ve never had to deal with a flooded basement and had no idea where to turn! He came out to my house same day I contacted him after he already worked his regular work day! It ended up being a minor fix and didn’t cost me an arm or a leg! If you are in need of a plumber, Ludwig Family Plumbing should always be your first go-to!

  • *****

    Chris and Nick are outstanding. They replaced my outside spicket and installed an indoor shut-off valve for outside water in anticipation of next winter's freezing weather. This is the only plumber you'll need in your contacts. Excellent workmanship and service.
    - (Lake in the Hills, IL)

  • *****

    I have used this plumber several times for many different projects and they are always on time with great prices. When I need a plumber I can trust to do the job right and not try to up sell me stuff I don't need this is the company I will call every time!

  • *****

    I shopped around for the best options to fix it and the best rates. Chris Ludwig fixed a hot water heater which had a broken ignition. It had lasted for another two years while it continued to make the popcorn noises that it had always made since I'd moved into the property. Eventually that tank started to leak and upon replacement of the entire tank, we hired Ludwig Family Plumbing who: removed my old tank, installed a new hot water heater and they saved me more than 40% compared to competitors prices. I recommend them to everyone.

  • *****

    Chris answered the phone on Sunday at 3:00 pm and said he would be there in 45 minutes. He showed up and was able to fix the issue in about 20 minuets. Great service at a really good price on a Sunday afternoon.

  • *****

    Chris is a pro. He knows what to do, and he'll do it right the first time. He has done several plumbing jobs for us from replacing a faucet to relocate a drain in the basement (jackhammers and concrete), and a bunch in between. He always makes me feel as if my jobs are important no matter how big or small, and he works me into his busy schedule. There is no nonsense. He quotes the job and that is what you pay, barring any huge surprise when he is in the wall or floor or yard of course (and that certainly can happen in plumbing). But even then he will give you the full run down on what he expects to find. He has accommodated my crazy schedule, and his pricing is very fair and competitive. We have found our plumber!

  • *****

    Chris at Ludwig plumbing is excellent. Don't hesitate to call for any of your plumbing needs. He is naturally a very nice person, extremely responsive and does an outstanding job at a reasonable price. Changed out all the plumbing fixtures for my mother-in-law. Ludwig Plumbing is our first plumber of choice going forward.

  • *****

    My grandparents, my parents, and my husband and I have all used Ludwig Family plumbing and been very happy! Chris did a great job installing a hard water line for us and price was very reasonable. We will be using him again in the future!

  • *****

    Ludwig Family Plumbing came through with flying colors for us. We would absolutely recommend them to all our family and friends. We were in a real pinch and the knowledge and professionalism was a great relief during our time of crisis.

  • *****

    To all my friends on facebook instagram snapchat twitter etc, I want to let everyone know that tonight we were going to have a plumbing disaster!! Every pipe in our basement was leaking and our floor drain in the laundry room was gushing out water! I was freaking out!! Until we called Ludwig Family Plumbing , Christopher Ludwig personally came over to my house and mind you it was 10:30 pm he was AWESOME and professional He knew exactly what the problem was and fixed it he went out of his way to check other pipes and also the main sewer. He is definitely a plumber you can trust and depend on ! Christopher Ludwig we thank you and you are definitely my new plumber! If any one needs a plumber call LUDWIG FAMILY PLUMING AT 1-630-486-6879 you wont be disappointed ! and they are very reasonable !